Frequently Asked Questions
Below you will find a list of our most frequency asked questions. Hopefully you will find this information helpful. Should you have additional questions please don't hesitate to call. If you have a question that you would like added to our page please fill out the form below and we will be happy to add it.
Do you offer one time or biweekly Lawn Mowing Service?
No, At this time we only offer weekly services for recurring maintenance. We no longer offer one time or biweekly lawn mowing services. To get more information on pricing and services call us today at 864.275.2039, message us, or email us.
What is a Service Agreement and How do they work?
Service Agreements are package services for clients who would like to pay the same amount every month. We offer 12 month service agreements. We take all your services and divide up the cost over a 12 month time period. You can cancel your service agreement at anytime, but you must pay for all services that have been performed. Check out our service agreement package page for more information. To get more information on pricing and services call us today at 864.275.2039, message us, or email us.
How often to you sharpen your mower blades?
Our mower blades are sharpened daily to ensure your grass is getting the best cut possible. It is important to have blades sharpened daily to cut the grass clean. Sharpe blades will promote healthy growth and give your yard a clean look.
How quickly can you come to my property for an estimate?
We can normally give an estimate within 24-48 hours depending on what services you are wanting. If you are wanting a service package we can normally can give an rough estimate over the phone. To get more information on pricing and services call us today at 864.275.2039, message us, or email us.
Do you offer a fertilization and weed control program?
Yes we do. We offer 7 application programs for fescue, bermuda, and zoysia yards. We also offer aerating and overseeding in the fall for fescue. Check out our service agreement package page for more information. To get more information on pricing and services call us today at 864.275.2039, message us, or email us.
What is different about your COMPANY then other companies?
With well over 1000 lawn and landscape companies in the Upstate we strive to be the best. We offer monthly quality control reports to let you know how your property is doing and how we can improve. We are fully insured and will give you a copy of our insurance policy should you need it. We have excellent customer service and give 24/7 access to contact us by providing a client portal where you can update your information, make payments, and create service request. We offer email alerts for schedule changes due to weather. We offer same day each week service for recurring clients. We continue to take educational classes to learn how to best take care of your property. We have weekly safety meetings and training. I could go on and on, or you can call us now and see the difference for yourself. To get more information on pricing and services call us today at 864.275.2039, message us, or email us.
Do you offer snow removal services?
Yes, we offer snow plowing for both commercial and residential. We can clear parking lots, sidewalks, driveways, and apply deicing material when needed. During the event of snow or ice someone in our office will have the office phone on them 24/7 for emergency calls. To get more information on pricing and services call us today at 864.275.2039, message us, or email us.
What are your payment options?
We take cash, check, or credit cards. All residential clients are required to have a credit card on file and will be charged the week of their service for non service agreement clients. Service agreement clients are charged at the beginning of the month on the 2nd day. If you would like to pay by cash or check you must prepay before your service. All outdoor living projects, such as paver patios, fireplaces, outdoor kitchens, etc, do not have to have a credit card on file. You will be billed differently according to your project agreement.
Do you bag the lawn clippings?
We typically do not bag lawn clipping. It is much healthier for your grass for us to mulch the grass back into the lawn. This provides key nutrients back into your lawn resulting in a more luxurious and healthy lawn. This is another reason why we sharpen our mower blades daily. If mulching is done correctly you will not be able to tell. We will not leave grass clumps and grass clipping all over your lawn.
How often should I water my lawn & when should i water?
Your lawn should be watered 1 to 1.5 inches per week. It is better to water your lawn 3 times a week versus watering everyday. A good rule of thumb is to water each area of your lawn for 15-30 minutes 3 times a week. If you water your lawn every single day the lawn will be shallow-rooted and not well established, causing fungus, disease, and drought to set in very quickly. It is best to water your lawn between 4am-10am. Watering in mid day heat can cause your grass to burn and water to evaporate too quickly before reaching the roots and watering at night can cause fungus and diseases to pop up.
Fill out my online form
Forms created by Service Autopilot
